If you are getting any of the following error messages with Microsoft Outlook 365 or Outlook 2016: The file is corrupt and cannot be opened Word experienced an error trying to open the file Microsoft Outlook (Protected View) has stopped working You then could be prompted to try some suggestions: […]
How to setup email forwarding for Office 365 to an external email address without a mailbox
To set up email forwarding in Office 365 to an external email address without creating a mailbox, please follow these instructions: 1 Log in to Office 365 Portal via this link: http://portal.microsoftonline.com 2 You should see a list of all your Office 365 Apps, click on the Admin app which […]
How to fix the user folder locations in Windows with the Registry
In Microsoft Windows Operating Systems (Windows 7, 8 & 10) all user files are stored by default under several Personal folders (Documents, Downloads, Favorites, Music, Videos, Pictures, etc.) at the following location on the main disk (OS disk): C:\Users\<USERNAME>\ If your personal files exceeds the main disk’s limits and you […]
How long does it take Dropsuite to complete the initial backup
The time to complete the initial archive depends on one of the following reasons: Number of emails added Size of the mailbox: The greater the size of the mailbox the longer it takes for the initial archive to be completed Number and size of attachments: Since our archive service lets […]
How can I check in Dropsuite if my email backups are happening?
1 Login to the Dropsuite account with your username and password and you will be redirected to your Dashboard Note: If you do not know these details, contact your Dropsuite reseller 2Click on System Status > Backup Dashboard Backup Status Preparing Backup – Backup is in queue to execute Running […]
How to restore a folder in Dropsuite
In the Backup Only product you have the ability to restore a folder. 1 Login to the Dropsuite account with your username and password and you will be redirected to your Dashboard Note: If you do not know these details, contact your Dropsuite reseller 2 In the dashboard, you will […]
How to update the password of the backup DropSuite Account
1 Login to the Dropsuite account with your username and password and you will be redirected to your Dashboard Note: If you do not know these details, contact your Dropsuite reseller 2 Top right you will see a circle with your initials, Click on this and then Account Settings 3 […]
How to log in to your Dropsuite account
To log in to your Dropsuite account: 1 Use the following link: https://aus.dropmyemail.com/en/users/sign_in which will then get you to the Sign in to your Account page 2 Then, type in your email address and password. Then make sure you tick ‘I’m not a robot’ box before clicking on Sign In […]
Acronis True Image Backup not backing up Exchange or iMAP OST Files
There seems to be a bug in Acronis True Image 2018 & 2019 that exchange and iMAP emails, OST files are been omitted from the backup. Acronis seems to blame Microsoft for this fault but either way, here is a solution to resolve the issue. 1 Open Windows Registry Editor […]
How to Create a Recovery USB Drive in Windows 10
In case you run into major problems with Windows it’s worth creating a recovery USB drive that at least lets you get up and running again. You will need at least a 4GB USB stick which is empty. Here is a guide on how to create the recovery media: 1 […]