Login to the Dropsuite account with your username and password and you will be redirected to your Dashboard
Note: If you do not know these details, contact your Dropsuite reseller
Click on System Status > Backup
Dashboard Backup Status
- Preparing Backup – Backup is in queue to execute
- Running – Backup is Running. This is shown by a green bar
- Completed – This shows the Last Backup Timestamp
- Authentication Error – Email account’s credential is wrong. Click the “Edit” button and update the password for this email. If the error continues, contact your email provider
- Connection Error – Connection issues with email server. The status will change within a few hours. If this does not happen, please contact our support.
- Deactivated = The scheduled backup is disabled. It can be enabled later again
