Setup email account in Microsoft Outlook 2013 or 2016

Automatically Detect and Set Up Email

NOTE: To complete these steps, you will need to know your email address and password provided by your Internet service provider (ISP).

  • Open Outlook

  • Click on File > Account Settings > Account Settings

  • Under the Email tab, click on New

  • In the Add New Account dialog box, type in the following settings in the Email Account section under Auto Account Setup

    • Your Name
    • Email Address
    • Password
    • Retype Password
  • Click on Next to begin the Auto account setup

    NOTE: Outlook will then try to automatically configure your account. If your account is successfully configured, the Add New Email Account dialog box indicates that the account is created successfully.

  • Click on Next to begin the Auto account setup

  • Click on Finish > Close

Manually Set Up Email

To configure the Internet email account manually, follow these steps in the Add New Account dialog box:

  • Open Outlook

  • Click on File > Account Settings > Account Settings

  • Click on Manual setup or additional server types and then click on Next

  • Select either POP or iMAP, then click on Next

    NOTE: If you do not know whether your account is POP or iMAP, check with your email hosting company.

  • Under User Information, configure the following settings:

    • Your Name – Name you want other people to see when you send them an email
    • Email Address – You full email address
  • Under Server Information, configure the following settings:

    • Incoming mail server – Normally provided by your email hosting company
    • Outgoing mail server – Normally provided by your email hosting company
  • Under Logon Information, configure the following settings:

    • Username – Normally your full email address
    • Password – Provided by your email hosting company

    NOTE: Tick the Remember password checkbox so that Outlook stores the password

  • If you are using your email hosting company for sending emails, you might need to select Require logon by using Secure Password Authentication (SPA) but best to check with your email hosting company

  • Click on Test Account Settings and the following process should happen:

    • The connectivity of the system to the Internet is confirmed
    • You are logged on to the SMTP server
    • You are logged on to the POP3 server
    • A test message is sent

    If any of the above fails, it is advised you contact your email hosting company for further information.

  • Click on Next > Finish

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