Please only do this upgrade if you have been advised to do so by an AVAST Reseller or AVAST Support Agent.
Step 1. Please download the CCUpgrade.exe file to your computer. Remember the default location for all downloads is your Downloads under Favorites
Step 2. Very important that you right click on this file and run as administrator as shown below
Step 3. You will most likely then get a User Account Control message that you need to click on Yes
Step 4. You will very briefly see a black box appear on your screen then disappear. This is normal.
It will look like nothing is happening but behind the scene’s your AVAST CloudCare software is updating. This can take anywhere from 5 minutes to 30 minutes depending on your internet and computer speed.
Please check with your AVAST Re-seller or AVAST Support Agent what the latest version should be.