Windows 10 updates stuck downloading

If Windows Updates are showing there are available updates and your computer starts downloading them but it gets stuck and stops downloading.

It might show a constant figure but there will be no progress. The figure in your case could be 0%, 23%, 33%, or any other, but every time you try to download the updates, you find that they are stuck on that particular figure, even if you leave it for a few hours.

Try the follow steps to see if this resolves your issue:

  • Click Start and then type cmd in the Type here to search box, then either right click and select, Run as administrator or click on Run as Administrator

    NOTE: If the Type here to search box does not appear, just start typing and it will

  • When the User Account Control is displayed, click Yes to continue

  • Type in the following commands, one after the other and press Enter after each command

    net stop wuauserv

    net stop bits

    This will stop the Windows Update related Services

  • In File Explorer , locate the folder

    C:\Windows\SoftwareDistribution\Download

    Delete all the files and folders (Press Ctrl+A to Select All and then Delete)

    NOTE: If you cannot delete the files, they could be in use. Restart the computer, run the commands above again and then try to delete the files.

  • Type in the following commands, one after the other and press Enter after each command

    net start wuauserv

    net start bits

    This will start the Windows Update related Services

  • Run Windows Update again and see if this has resolved the issue

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