If Windows Updates are showing there are available updates and your computer starts downloading them but it gets stuck and stops downloading.
It might show a constant figure but there will be no progress. The figure in your case could be 0%, 23%, 33%, or any other, but every time you try to download the updates, you find that they are stuck on that particular figure, even if you leave it for a few hours.
Try the follow steps to see if this resolves your issue:
Click Start
and then type cmd in the Type here to search box, then either right click and select, Run as administrator or click on Run as Administrator
NOTE: If the Type here to search box does not appear, just start typing and it willWhen the User Account Control is displayed, click Yes to continue
Type in the following commands, one after the other and press Enter after each command
net stop wuauservnet stop bitsThis will stop the Windows Update related Services
In File Explorer
, locate the folderC:\Windows\SoftwareDistribution\DownloadDelete all the files and folders (Press Ctrl+A to Select All and then Delete)
NOTE: If you cannot delete the files, they could be in use. Restart the computer, run the commands above again and then try to delete the files.Type in the following commands, one after the other and press Enter after each command
net start wuauservnet start bitsThis will start the Windows Update related Services
Run Windows Update again and see if this has resolved the issue
